Meet our experienced and trusted team of Brokers ready and able to meet all your insurance needs.
About Us
W.C. Burgess Insurance Services Ltd. was founded by Bill Burgess in 1988, operating under the name of Brayton Insurance Services Ltd. Bill had a vision of providing a friendly welcoming atmosphere for clients, employees and business suppliers alike. He trained a professional staff to see themselves as skilled problem solvers, not just order takers and to welcome all clients, with courtesy and respect. This vision has continued being a pillar that differentiates W.C. Burgess and we’re proud to continue the legacy.
In 1990 the company purchased the business of Owen R. Davis Insurance, a successful well established brokerage in Brockville and in 1991, the company name was changed to W.C. Burgess Insurance Services Ltd. and moved to its present location.
In 2002, W.C. Burgess purchased the business of Heritage Insurance Brokers Ltd., which was a perfect match as Heritage Insurance had the same philosophy and values regarding customer care and professionalism that W.C. Burgess valued. In May 2014, Greg Foan and Max Patterson purchased Burgess Insurance from Bill Burgess.
Max Patterson retired in 2021, and Greg Foan followed with his retirement on March 31st, 2023. Marla Newell succeeds Greg Foan as Principal Broker and manager, continuing the great working relationship that Burgess Insurance continues to build with Collectivfide since 2021. Through our partnership with Collectivfide, our team has access to more available markets, services, and a strengthened network of broker partners and insurance expertise which allows our team to provide enhanced insurance solutions and top-of-the-line client experience.
The firm is registered as a licensed insurance broker with the Registered Insurance Brokers of Ontario (RIBO). We are members of both the local and provincial associations of the Insurance Brokers Association of Ontario (IBAO). Specialties include personal property, farm, auto, commercial insurance, and recreational including boats, cottages, and trailers.
Our office feels the strength of our customer relationships has been built on a foundation of strong ethical practices, excellent professional staff, unfailing courtesy, and a sincere attitude of helpfulness.
Contact us to experience the Burgess way of doing business, even if it is just for advice or information. You’ll be glad you did.
Meet the Team
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Marla Newell, CAIB
MANAGER, PRINCIPAL BROKER
613.342.1405 ext. 233 | Email Marla
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Jo-Ann Routledge, CAIB
INSURANCE BROKER
613.342.1405 ext. 222 | Email Jo-Anne
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Patricia Skelton, CAIB
ACCOUNTS BROKER
613.342.1405 ext. 228 | Email Patricia
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Taylor Dunster
INSURANCE BROKER
613.342.1405 ext. 225 | Email Taylor
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Jessica Brown
INSURANCE BROKER
613.342.1405 ext. 224 | Email Jessica
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Sam Dalley
INSURANCE BROKER
613.342.1405 ext. 226 | Email Sam
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Jessica Elliott
INSURANCE BROKER
613.342.1405 ext. 229 | Email Jessica
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Brianna Rutherford
BROKER ADMIN
613.342.1405 | Email Brianna
“Great service and they explain everything to you with no hidden language or fees. The staff are great to work with. Looking forward to being with them for the years to come.”
— Derek L